Haulguard Support
Need help with Haulguard (sign-in, loads, driver verification, tracking, or your organization account)? Use the contact options below — no login is required to reach us.
Email support
Include your username (or email), organization name, and a short description of the issue. We typically respond within 1–2 business days.
Common topics
- Sign in / password — Use “Forgot password” on the web portal, or email support with your username.
- Driver verification links — Confirm the driver’s phone number and that the SMS/link has not expired; ask your broker admin to resend if needed.
- Live tracking — Tracking requires an active tracking link for the load; location updates stop after delivery.
- Account or billing — Contact your organization administrator, or email support with your tenant / company name.
Account deletion
To request deletion of your account and associated personal data, follow the instructions at Account deletion or email support@haulguardr.com with the subject Account deletion.
Privacy
How we handle personal data is described in our Privacy Policy.
App information
- Product: Haulguard (HaulGuardr)
- Website: https://app.haulguardr.com
- Support email: support@haulguardr.com